Frequently Asked Questions
Everything you need to know about your Kylie Skin routine.
Is Kylie Skin cruelty-free and vegan?
Yes, all Kylie Skin products are 100% vegan and cruelty-free. We do not test our products or ingredients on animals, nor do we use any animal-derived ingredients.
When will my order ship?
Orders are typically processed within 48-72 hours. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
What is your return policy?
Due to the nature of our products, we do not offer returns or exchanges. All sales are final. If you receive a damaged or incorrect item, please contact our customer support within 14 days.
Are the products safe for sensitive skin?
Our products are formulated to be gentle and are dermatologist-tested. However, skin types vary, so we recommend reviewing the ingredient list on each product page and performing a patch test before full application.
Do you offer international shipping?
Yes, Kylie Skin ships to most countries worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout.
How can I track my package?
As soon as your order is packed and ready to go, we will send you a shipping confirmation email with a link to your tracking information.